Contact Builders Mutual

Phone Numbers

Billing and Policy Inquiry 800-809-4859
Report a Claim 800-809-4862 Also visit our claims section for other options to submit claims online.
Manage your Claim 800-809-4861
Customer Contact Center 800-809-4859 Monday through Friday, 8am-6pm ET.

Policyholder Chat

Chat is available for policyholders ONLY during business hours, Monday through Friday, 8am-6pm ET.
To access Chat:

1. Log in to Builders Online Business
2. Scroll to the bottom of the webpage
3. Click the green “Chat Now!” button in the footer
   

Mailing Addresses

General
Builders Mutual Insurance Company
PO Box 150005
Raleigh, NC 27624-0005
Local Tel: 919-845-1976

Claims
Builders Mutual Insurance Company
PO Box 150006
Raleigh, NC 27624-0006
Fax: 919-227-0204

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We appreciate your interest in Builders Mutual. Feel free to contact us for any reason regarding a specific question, information about your policy or commentary about our web site.

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